Frequently Asked Questions

AxiomBlue is one app that replaces the half-dozen tools most tradies cobble together. Quoting, job management, crew scheduling, invoicing, CRM, inventory, project management, and financial reporting - all built into a single platform. No more jumping between spreadsheets, WhatsApp groups, and separate accounting software. Everything talks to everything, so when you send a quote, win the job, schedule the crew, track materials, and invoice the customer - it's all connected, and you can see your real profit on every job.

Australian trade and service businesses - plumbers, sparkies, builders, HVAC techs, landscapers, painters, cleaners, and professional services. Whether you're a solo operator or running crews of 25+, AxiomBlue scales with you. If you quote jobs, schedule people, track materials, and invoice customers, this is built for how you actually work.

Spreadsheets work - until they don't. They can't tell you which jobs actually made money after labour and materials. They can't chase overdue invoices for you. They can't let your sparkie build a quote on-site and have the customer sign it on the spot. AxiomBlue connects your quoting, scheduling, job costing, and invoicing so nothing falls through the cracks. Most of our customers tell us they had no idea how much profit they were leaving on the table until they could see real numbers on every job.

Most trade software handles quoting and scheduling but stops there - you still need Xero or MYOB for the money side, plus a separate CRM, and maybe a project management tool. AxiomBlue goes deeper. You get a full CRM with pipeline tracking, built-in accounts receivable and payable, banking and bank transactions, GST Summary reporting, aged receivables and payables, inventory management, project management with Gantt charts and kanban boards, AI document capture, and crew scheduling - all in one login. It's the difference between duct-taping five apps together and having one platform that was designed to work as a whole.

Absolutely. Your crew can build and send quotes on-site, log time and materials against jobs, snap photos of receipts for automatic data capture, and check their schedule - all from their phone. They get push notifications when they're assigned a new job, and you get real-time visibility into where every job stands without chasing anyone for updates.

Simple per-seat pricing, no hidden fees. Basic is $29/seat/month for small teams (up to 5 seats) - covers quoting, invoicing, scheduling, inventory, and customer management. Professional is $59/seat/month (up to 25 seats) and adds CRM pipeline, full accounts payable, banking and bank transactions, GST Summary and aged reports, project management, and crew management. Enterprise is $99/seat/month with unlimited seats, SSO, API access, and advanced reporting. Pay annually and save 15%. Every plan starts with a 14-day free trial with full Enterprise access.

You can be up and running in minutes, not weeks. Create your account, import your customers and suppliers from a CSV (or connect Xero to pull everything across automatically), and start quoting. No consultants, no lengthy onboarding process, no IT department required. If you can use a smartphone, you can use AxiomBlue. And if you do get stuck, our Australian support team is a phone call away.

Yes - two-way sync. Push invoices to Xero, pull bank feeds back, and keep everything aligned without double-entry. That said, many of our customers find they don't need Xero at all once they're on Professional or Enterprise, since AxiomBlue includes its own invoicing, accounts payable, banking, GST Summary reporting, and aged receivables and payables reporting built in. Available on Professional and Enterprise plans.

Bank-level safe. 256-bit SSL encryption on everything, your data is hosted on Australian servers (not overseas), daily automatic backups, and role-based access controls so your team only sees what they need to. We take security seriously because your customer data, financials, and business information deserve the same protection the big end of town gets.

Two ways. You can jump straight into our live demo right now - it's loaded with sample data so you can click around and see everything without signing up. Or start a 14-day free trial with full Enterprise access, no credit card required, and use it with your own data. If it's not for you, just walk away. No lock-in, no cancellation hoops.

You'll talk to real humans based in Australia who understand how trade businesses work - not a chatbot, not an offshore call centre. All plans include email support with onboarding assistance to get you started. Professional adds priority support, and Enterprise gives you a dedicated account manager and priority phone support. We're here to make sure you get value from day one.

On Professional and Enterprise plans, yes. AxiomBlue includes invoicing and accounts receivable, bills and accounts payable, banking and bank transactions, credit notes, payments, GST Summary reporting, and Aged Receivables and Aged Payables reports. You also get AI-powered document capture - snap a photo of a receipt or supplier invoice and the details are extracted automatically. For many trade businesses, this means one less subscription and one less login to juggle.