Send from the business
Compose a customer SMS with the relevant message and recipient.
Customer SMS / AxiomBlue
Keep the update short. Keep a record of it.
Send customer text messages from the business and keep sent-message history alongside your other communication tools.
Compose a customer SMS with the relevant message and recipient.
Plan fit: SMS requires the appropriate permission and purchased business credits. Workflow SMS actions additionally require Professional automation. Compare plans →
A practical workflow / Example
A quick update before a visit.
- 01Check creditsReview the business SMS balance.
- 02Compose carefullyCheck the recipient and the message.
- 03Review historyUse the sent record to follow the conversation.
The part of your day this changes
Keep the update short. Keep a record of it.
Send customer text messages from the business and keep sent-message history alongside your other communication tools.
Check what was sent
Use the sent-message history when following up a conversation.
Connect routine updates
Configure SMS actions in Professional workflows for repeatable processes.
Picture it in your business / Example
A quick update before a visit.
Send the relevant customer a clear update, then keep the sent message available for the team to refer to.
Where to find it
Messages → SMS
Messages → SMS
A practical starting point
- 01
Check credits
Review the business SMS balance.
- 02
Compose carefully
Check the recipient and the message.
- 03
Review history
Use the sent record to follow the conversation.
Know what’s included
The right plan for the way you work.
SMS requires the appropriate permission and purchased business credits. Workflow SMS actions additionally require Professional automation.
Compare plans, limits and pricing →Explore the detail
What you can work with.
- Direct customer SMS
- Sent-message history
- Business SMS credit balance
- Workflow SMS actions
Availability varies with plan, permissions and enabled features. Check plan inclusions.
See how this fits: get paid & keep customers informed →Before you get started
A few useful answers.
Have a specific workflow in mind? Talk it through with us.
Where do I find customer sms?
Messages → SMS. Available controls depend on your permissions and enabled features.
Which plan do I need?
SMS requires the appropriate permission and purchased business credits. Workflow SMS actions additionally require Professional automation.
How should I evaluate it?
Start with a familiar example of your work. Follow the steps on this page, check the records and confirm the plan inclusions you need before rolling it out to the team.
Keep the work connected
See the next part of the picture.
Considering a switch?
Check the fit before
moving your business.
Use a familiar job to compare the way you work today with the way Axiom Blue handles it.
- 1. Follow a job in the demo
Check the quote, schedule, job record and invoice. Look for the details your team needs.
- 2. Check your plan and team cost
Compare usage limits, paid seats and specialist features. See plans and pricing →
- 3. Confirm your move
Try your own quote on the free plan. Before moving existing records, ask us about your data and setup needs.
Make the next step a small one
Put a familiar job
through its paces.
You know where the friction is in your business. Open the demo and see how AxiomBlue handles it. Then start with your own quote on the free plan.
Free plan has usage limits. No time limit. No credit card.
- 01
Price the work
Try a quote like one you send every week. Check the detail your customer will see.
- 02
Follow it through the day
Explore a job, its crew, time and materials. Look for the information you usually chase.
- 03
Check the fit and the price
Compare the features and limits you need. See plans and inclusions →