Attract the Right Candidates
House Cleaner Job Description: A Template Ready to Post
A complete, copy-ready job description for house cleaning roles in Australia, covering responsibilities, pay rates, requirements, and the "About Us" section that makes good candidates actually apply.
Quick answerA house cleaner job description should cover the position title and overview, itemised responsibilities, physical requirements, qualifications (National Police Check, driver's licence), a specific pay range referencing the Cleaning Services Award 2020 (around $27–$30 per hour casual), honest hours, and an About Us section. Specific, honest ads pre-screen applicants and attract reliable candidates.
A vague job ad attracts vague candidates. A specific, honest job description written for the right person attracts someone who already knows what the role involves, and still wants it.
This guide gives you a complete house cleaner job description template you can adapt and post today, along with advice on what to include in each section and why. We also cover what happens after the hire: once your new cleaner starts, AxiomBlue puts their entire day's schedule on their phone: no paper run sheets, no morning calls from you to remind them where to be.
- Full job description template you can post immediately
- Key responsibilities covering all standard cleaning tasks
- Pay rate guidance referencing the Cleaning Services Award 2020
- Physical and qualification requirements that pre-screen applicants
- How AxiomBlue eliminates paper run sheets from day one
What should a house cleaner job description include?
A well-structured job description has six core components. Skip any of them and you'll either attract the wrong applicants or fail to attract enough of the right ones. Here's what belongs in each section.
Position Title & Role Overview
"House Cleaner (Casual / Part-Time)" or "Residential Cleaning Technician" both work. The overview should be two to three sentences: what the business does, what the role involves day-to-day, and the general territory (e.g., "inner north suburbs of Melbourne").
Key Responsibilities
Be specific. List the actual tasks: vacuuming and mopping floors, cleaning bathrooms and kitchens, dusting surfaces and skirting boards, making beds, laundry if offered, cleaning inside appliances for end-of-lease cleans, and professional communication with clients on-site.
Physical Requirements
Cleaning is physically demanding. State clearly: ability to stand and move continuously for shifts of 3–6 hours, bending and kneeling, lifting equipment up to 10 kg, and working in varying temperatures. Candidates who can't meet these requirements should know before applying.
Qualifications & Checks
List National Police Check (required before first shift), current driver's licence (mandatory for most residential routes), and own reliable vehicle (preferred or required). If you supply a vehicle, say so. It's a genuine competitive advantage in attracting good candidates.
Pay Rate & Hours
Reference the Cleaning Services Award 2020 and give a specific range, e.g. "$27.50–$30.00 per hour casual including loading, based on experience." Stating hours honestly (e.g., "20–30 hours per week across Monday to Friday, 8:00am–4:00pm") reduces drop-out after the first interview.
About Us
Two short paragraphs about your business: how long you've been operating, what you pride yourself on, and what makes working for you different from a franchise. Mention AxiomBlue: "All scheduling is through a simple phone app: you always know exactly where you're going and what you need to do."
Job Ads That Convert vs. Job Ads That Don't
Most cleaning job ads fail for predictable reasons. Here's what distinguishes ads that attract qualified, reliable applicants from ads that attract no one worth interviewing.
| Weak Job Ad | Strong Job AdAttracts reliable candidates | |
|---|---|---|
| Pay rate | "Competitive pay" with no figure | ✓ Specific range: "$27.50–$30.00/hr casual, per Cleaning Services Award" |
| Responsibilities | "General cleaning duties as required" | ✓ Itemised list: vacuuming, bathrooms, kitchens, laundry, client comms |
| Physical requirements | Not mentioned | ✓ Clearly stated: standing, bending, lifting, active shifts up to 6 hours |
| Screening requirements | Police check implied but not stated | ✓ "National Police Check required before first shift" stated upfront |
| Technology requirement | Not mentioned | ✓ "Scheduling via mobile app; smartphone and basic digital literacy required" |
| About Us section | Generic: "We are a leading cleaning company" | ✓ Specific: years operating, values, how you support staff, tech used |
What AxiomBlue Does From Their First Shift
The job description gets you the hire. AxiomBlue handles everything from that point forward, so you're not texting run sheets at 7am or calling to check if a job is done.
Mobile Schedule, No Download Needed
New staff log in from any smartphone browser and see their scheduled cleans for the day. Client address, access notes, and parking details are all there. No printed run sheet, no morning briefing call.
Job Checklists on Every Clean
Attach a task checklist to each job type: standard residential, end-of-lease, move-in, or spring clean. New cleaners follow your sequence from day one, reducing the variation in quality that comes with inexperienced hires.
Check-In and Check-Out
Staff tap to check in when they arrive and check out when they leave. AxiomBlue timestamps both and links them to the job and employee, giving you accurate time records for payroll without chasing anyone for their hours.
Photo Completion Records
Require staff to upload photos when a job is marked complete. For new employees in particular, this builds good habits fast. Any quality issue can be identified and addressed before the client has a chance to notice.
Job Notes from the Field
If a cleaner notices something at a property (a broken tap, a damaged item, a client request) they can add a note directly to the job. You see it in AxiomBlue before they've even left the driveway.
Employee Profile with Records
Store each employee's contact details, pay rate, police check expiry, driver's licence, skills, and induction documents in their AxiomBlue profile. Everything in one place, accessible when you need it.
How do you turn a good applicant into a reliable cleaner?
A strong job ad gets you applications. What converts an application into a reliable, long-term employee is the experience from the moment they accept the offer. That means a clear induction on your first day together, not a vague "you'll figure it out." Walk them through your product kit and chemical handling, demonstrate your cleaning sequence at a real property, and have them shadow you on their first job before going solo. The investment in that first day pays back every subsequent week in lower supervision requirements and fewer client complaints.
The detail that separates professional cleaning businesses from informal ones is consistency. Clients don't really notice perfect cleans. They notice imperfect ones. The way to achieve consistency with multiple staff working independently across different suburbs is through systems: written procedures, checklist-driven job completions, and photo accountability. AxiomBlue puts those systems in the hands of every crew member through their phone. A new cleaner following your AxiomBlue checklist for a bathroom clean will do it in the right order, every time, because the checklist doesn't let them skip steps.
One thing worth including in your "About Us" section that most cleaning businesses miss: tell candidates what their day actually looks like. "You log into our app each morning and see your full day's schedule: every client address, what needs doing, and when. We don't do paper run sheets or morning phone calls. If something comes up at a property, you log it in the app and we see it straight away." That kind of specificity signals to good candidates that your business is organised, which is exactly what serious professionals are looking for when they choose who to work for.
Frequently Asked Questions
Include the position title, a brief overview of the role and company, key responsibilities (what rooms and tasks are covered), physical requirements, any qualifications or checks required (police check, driver's licence), the pay rate or range, hours and flexibility, and a short "About Us" section explaining what makes your business a good place to work.
The Cleaning Services Award 2020 (MA000022) sets the minimum. As of mid-2025, Level 1 casual rates are in the range of $27–$29 per hour including the 25% casual loading. Experienced cleaners and those asked to work weekends attract higher rates under the Award. Advertising "as per Cleaning Services Award 2020" is acceptable; advertising a specific rate above the minimum is more likely to attract applicants.
For residential cleaning routes it is strongly advisable, as most clients are spread across suburbs that are not practical to reach by public transport within the time available. Specify in the job ad whether a car is required or whether you supply a company vehicle, so candidates know before applying.
The job description itself can pre-screen by being specific and honest. Mention physical requirements (standing, bending, lifting equipment up to 10 kg), that police checks are required, that work is unsupervised at client homes, and that a mobile phone and the ability to use a simple app are required. Candidates who find these requirements off-putting are self-selecting out, which saves everyone time.
Once a new cleaner is added to AxiomBlue and scheduled, they receive their day's jobs directly on their phone: no paper, no morning text from the owner. Each job shows the client address, property access notes, a checklist of tasks, and a check-in/check-out button. Managers can see job progress in real time.
No. AxiomBlue's crew-facing interface runs in any mobile web browser. Staff log in with their credentials and see their schedule instantly. No app store, no phone storage used, no update approvals required, which matters when you're onboarding staff who may have older or limited smartphones.
Give Your New Hires a Professional Start
From their first shift, AxiomBlue puts their schedule, checklists, and check-in tools on their phone. No paper, no morning calls, no confusion. Start your free 14-day trial today.
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